We love to hear from you and please do let us know if our service levels or goods do not exceed your expectations. Alternatively if you had a particularly good experience we would also be delighted to hear from you.

Please choose from the email addresses below so we can respond to your enquiry as fast as possible.

Our opening hours are Monday - Friday 10am - 6pm; an answerphone service is available outside of those hours.

Please email orders@theurbangarden.co.uk or call 0845 257 3762 (or 00 44 208 469 3383 if calling from abroad) if you have an enquiry with an order.

Please email service@theurbangarden.co.uk or call 0845 257 3762 (or 00 44 208 469 3383 if calling from abroad) if you need any help from us.

If you are looking for a particular item for your outdoor space and we don't currently stock it, please email products@theurbangarden.co.uk

For any enquiries about press releases and matters relating to marketing, please email press@theurbangarden.co.uk

Our address for post (for the postal address for returns, please see the Returns & Refunds page) is:

The Urban Garden
Units 18 & 19
Resolution Way
Deptford
London SE8 4NT